01Fan-club verification failed
Check the ticket-account email, fan-platform email, membership type and number. Contact the show’s official support before its verification deadline.
A 2026 Stray Kids notice requested these details for verification problems and listed a separate deadline.
Check for your show Recheck your show’s deadline and required support details
02Booking name and ID differ
Check your account name and date of birth before booking. If already booked, ask the seller about allowed corrections before travel.
The same NOL World show required reservation details and attendee ID to match exactly.
Check for your show Accepted ID, name format and corrections for your show are unconfirmed
03Ticket pickup is unclear
Find whether your show uses mobile tickets, box-office pickup or delivery. For mobile tickets, check that the ticket opens in the app before heading to the venue.
The same NOL World show specified mobile tickets only, with no physical ticket or will-call pickup.
Check for your show Your show’s issue date, pickup point and QR rules are unconfirmed
04Getting home after the show
For KSPO DOME, save your route via Olympic Park Station Exit 3. On show day, recheck your direction’s last train and the event entrance.
The KSPO venue page lists Olympic Park Station Exit 3 on Lines 5 and 9. The operator has station information for Line 9.
Check for your show Show end time, last train and event entrance are unconfirmed